General Policies:

• Check-In time: After 15:00 hours
• Check-Out time: Before 12:00 hours
• Special Request is subject to availability.
• All rates quoted are in Ringgit Malaysia.
• Effectively 1 March 2024, rates are subject to 8% Sales & Services Tax (SST). This will be reflected in the Price Breakdown when making reservations.
• A credit card is required at the time of booking to secure and guarantee the reservation. -If the credit card is declined, the reservation made will automatically be released.
• The usage of our website is solely to make legitimate reservations or purchases and not for any other purposes including without limitation, false or fraudulent reservations.
• The required age that warrants the use of the website and booking engine must be at least 18 years of age.

Cancellation Policy:

• No-shows or cancellations less than 72 hours (3 Days) prior to arrival date will result in a penalty of full payment charged.
• Cancellations made more than 72 hours (3 days) prior to arrival date will be free of charge (no fees incurred).

The following restrictions apply on any reservation that requires a full payment, non-refundable or deposit:

• No Cancellation
• No Refund
• No Amendment
• Checkin Time: 15:00
• Checkout Time: 12:00
• Special Requests are subject to availability