• Payment in Ringgit Malaysia (MYR).

• All price are subject to a 10% Administration Fee.

• Effective on 1st April 2012 the Melaka State of Government has imposed Heritage Tax on Hotel Rooms sold. Therefore, Swiss-Garden Hotel Melaka would collect a sum of RM2.00 Per room per night. The charges will be added in the final billing.

• Tax Relief for all Malaysian: All Malaysian will be able to take advantage of the personal income tax relief of RM1,000.00 on expenditure related to domestic tourism (i.e. hotel stay); providing every reason to stay with us. This tax relief is valid until 31 December 2021.

• SST & TTX: Please be informed, hotel rates are now quoted nett in Ringgit Malaysia (RM) inclusive of 0% service tax. Additionally, exemption of Tourism Tax (TTx) will be given to all foreign tourists staying at any accommodation premises in Malaysia. These National Economic Recovery Plan initiatives are valid until 30 June 2021.

• Bedding is subject to availability.

• The above rate is not applicable for group booking.

• Early check in or late check out is subject to availability.

• Check in time 1500 hours. Check out time 1200 hours.

• At the time of your booking request the full quoted amount will be blocked/authorized on your credit card.

Cancellation /No-show Policy:

• No shows or cancellation less than 72 hours (3 Days) prior to arrival date will result full charges.

• Cancellations made more than 72 hours (3 days) prior to arrival date will be free-of-charge (no fees incurred).

• You are required to complete and submit the cancellation form.

• Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation. You may visit our website at www.swissgarden.com.

• Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.

• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.

The following restrictions apply on any reservation that requires a full payment, non-refundable or deposit:

• Full prepayment required, non-refundable, no date changes and cancellation not allowed.

• Payment in Ringgit Malaysia (MYR).

• All price are subject to a 10% Administration Fee.

• Effective on 1st April 2012 the Melaka State of Government has imposed Heritage Tax on Hotel Rooms sold. Therefore, Swiss-Garden Hotel Melaka would collect a sum of RM2.00 Per room per night. The charges will be added in the final billing.

• Tax Relief for all Malaysian: All Malaysian will be able to take advantage of the personal income tax relief of RM1,000.00 on expenditure related to domestic tourism (i.e. hotel stay); providing every reason to stay with us. This tax relief is valid until 31 December 2021.

• SST & TTX: Please be informed, hotel rates are now quoted nett in Ringgit Malaysia (RM) inclusive of 0% service tax. Additionally, exemption of Tourism Tax (TTx) will be given to all foreign tourists staying at any accommodation premises in Malaysia. These National Economic Recovery Plan initiatives are valid until 30 June 2021.

• Bedding is subject to availability.

• The above rate is not applicable for group booking.

• Early check in or late check out is subject to availability.

• Check in time 1500 hours. Check out time 1200 hours.

• Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.

• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.

The following restrictions apply on any reservation that requires a full payment, non-refundable or deposit

• Full prepayment required, non-refundable, no date changes and cancellation not allowed.
• Payment in Ringgit Malaysia (MYR).
• Effective on 1st April 2012 the Melaka State of Government has imposed Heritage Tax on Hotel Rooms sold. Therefore, Swiss-Garden Hotel Melaka would collect a sum of RM2.00 Per room per night. The charges will be added in the final billing.
• Tax Relief for all Malaysian: All Malaysian will be able to take advantage of the personal income tax relief of RM1,000.00 on expenditure related to domestic tourism (i.e. hotel stay); providing every reason to stay with us. This tax relief is valid until 31 December 2021.
• SST & TTX: Please be informed, hotel rates are now quoted nett in Ringgit Malaysia (RM) inclusive of 0% service tax. Additionally, exemption of Tourism Tax (TTx) will be given to all foreign tourists staying at any accommodation premises in Malaysia. These National Economic Recovery Plan initiatives are valid until 30 June 2021.
• All price are inclusive of all charges, exclusive the tax mention above.
• Promotion is not valid with other ongoing promotions, discounts, vouchers or privilege cards.
• The management reserves the right to replace and modify this promotion without prior notice.
• Bedding is subject to availability.
• Early check in or late check out is subject to availability.
• Check in time 1500 hours. Check out time 1200 hours.
• Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.
• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.

Free Cancellation up to 3 days before arrival

• Payment in Ringgit Malaysia (MYR).

• Effective on 1st April 2012 the Melaka State of Government has imposed Heritage Tax on Hotel Rooms sold. Therefore, Swiss-Garden Hotel Melaka would collect a sum of RM2.00 Per room per night. The charges will be added in the final billing.

• Tax Relief for all Malaysian: All Malaysian will be able to take advantage of the personal income tax relief of RM1,000.00 on expenditure related to domestic tourism (i.e. hotel stay); providing every reason to stay with us. This tax relief is valid until 31 December 2021.

• SST & TTX: Please be informed, hotel rates are now quoted nett in Ringgit Malaysia (RM) inclusive of 0% service tax. Additionally, exemption of Tourism Tax (TTx) will be given to all foreign tourists staying at any accommodation premises in Malaysia. These National Economic Recovery Plan initiatives are valid until 30 June 2021.

• All price are inclusive of all charges, exclusive the tax mention above.

• Promotion is not valid with other ongoing promotions, discounts, vouchers or privilege cards.

• The management reserves the right to replace and modify this promotion without prior notice.

• Bedding is subject to availability.

• Early check in or late check out is subject to availability.

• Check in time 1500 hours. Check out time 1200 hours.

• Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.

• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.

Cancellation /No-show Policy:

• No shows or cancellation less than 72 hours (3 Days) prior to arrival date will result full charges.
• Cancellations made more than 72 hours (3 days) prior to arrival date will be free-of-charge (no fees incurred).
• You are required to complete and submit the cancellation form.
• Should you wish to change an existing reservation, you are required to cancel the existing booking and proceed to create a new reservation. You may visit our website at www.swissgarden.com.
• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.

• Flexible amendment of booking dates based on cancellation policy.
• Offer is subject to room availability and blackout date apply.
• Guests who check-in with the following valid ID card. Otherwise charged at non-discounted rate.
• Rate also available for walk-ins with valid ID card.
• A limited number of rooms may be available at these rates.
• Offer not applicable to groups.
• Not to be combined with other offers or promotions and subject to change.
• Under the gazetted Tourism Tax Act 2017, all foreign guests, even if on shared accommodation with a Malaysian, will be levied a Tourism Tax of RM10.00 per room/per night for stays from 1st September 2017. This amount is not included in the booked room price and will be paid directly by the guest at the hotel. Upon check-in, Malaysians producing proof of valid Identity Cards; and Malaysian Permanent Residents producing proof of valid MY PR Cards will be exempted if the room is registered to them and not on sharing basis with a foreigner.
• Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.
• We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.